Shopify apps by Tekstak Ltd
Briefra is a small UK developer making focused apps for Shopify stores. Each one takes a job your support inbox does by hand, and lets your store do it properly instead.
Our apps
We'd rather make a few apps that do one thing well than one app that does everything badly.
Customers change their own address, sizes and quantities, add items or cancel, inside a time window you set. Refunds go back automatically, and an order that now costs more is held until the balance is paid.
Free plan available. Paid plans from $9.99/month, with a 14-day free trial.
Learn about Order EditingWe're working on the next one. Tell us what your support team answers over and over at support@briefra.com.
Why Briefra
You email the people who built the app. Pro and Scale plans get a reply within 1 working day, Free and Starter within 3.
A real free plan for small stores, paid plans priced for the work they save, billed through Shopify. The price you start on is the price you keep.
Our apps ask for the least customer data they can work with, encrypt what they keep and delete it on a schedule. This website has no cookies and no tracking.
Changes go through Shopify's own order editing, refund and fulfilment APIs, so an edited order keeps its number and shows up in your admin like any other edit.